✨Launching In-Product Survey and Automated Health Score! Go have a look 👀
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Capabilities:
Collect User Feedback
New
Beta
In-app widget with advanced user targeting to collect high response rates
Centralize Feedback
Create a single-source of truth with the voice of your customers
Analyze & Extract Insights with AI
Understand the reasons and trends behind user feedback
Extract Customer Healthscore
New
Beta
Integrate qualitative insights into your customer healthscore to understand the why behind churn
Inform Better Products Decisions
Inform product decisions that grow your business
All Integrations
Integrate all the tools you work with to have a unified feedback overview
Popular integrations:
Google Play Store
Salesforce
Intercom
Zendesk
Hubspot
Solutions:
Product
Customer Experience
UX Research
Marketing Insights
Management
Industries:
Travel & Hospitality
Retail & Ecommerce
Saas & Subscription
Finance
Client Stories:
Akiflow (YC S20)
Smartpricing
Akiflow
Life at Zefi:
About us
Changing the way customer-obsessed companies build products
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Resources for Customer Experience and Product Teams:
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Build the right stack to discover user insights
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Meet the team
Latest podcast episode:
In the mind of a Product Manager | Chat with Filippo Sarzana - Head of Product @ Serenis
Latest read from the blog:
Customer experience is key and here's why
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Featured
Product Management 101
The Evolution of Customer Health Scores: Why Qualitative Feedback Is the Missing Key
Written by
Daniele Borlizzi
|
May 5, 2025
Zefi's team pick
Life at Zefi
Announcing our Pre-seed Round!
Product Management 101
Customer experience is key and here's why
Voice of Customer
Love in the age of efficiency
Voice of Customer
Manually Tagging User Feedback just sucks!
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Measure What Matters
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The Octopus by IDEO
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Product Management Books
Continuous Discovery Habits
Product Management Books
Escaping the Build Trap
Product Design Books
Hooked: How to Build Habit-Forming Products
Product Management Books
Measure What Matters
Product Management Books
Product Led Growth
Product Management Books
The Product Book: How to Become a Great Product Manager
User Behavior & Psychology Books
Thinking, Fast and Slow