✨Launching In-Product Survey and Automated Health Score! Go have a look 👀
Capabilities:
Collect User Feedback
New
Beta
In-app widget with advanced user targeting to collect high response rates
Centralize Feedback
Create a single-source of truth with the voice of your customers
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Analyze & Extract Insights with AI
Understand the reasons and trends behind user feedback
Extract Customer Healthscore
New
Beta
Integrate qualitative insights into your customer healthscore to understand the why behind churn
Inform Better Products Decisions
Inform product decisions that grow your business
All Integrations
Integrate all the tools you work with to have a unified feedback overview
Popular integrations:
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Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
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Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Latest podcast episode:
In the mind of a Product Manager | Chat with Filippo Sarzana - Head of Product @ Serenis
Latest read from the blog:
Sharing our love for product
A curated list of articles by the Zefi team on Product Management, Customer Experience, Product Ops, VoC, AI and much more
Get the Product superpowers
Get a better understanding of what your customers really want thanks to Feedback analytics.
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Explore all articles
Article Categories
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Extract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
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