Transform user feedback
into value.

Unify and categorize all user feedback automatically.
Inform Product decisions and build what matters.

Zefi 1.0 - Transform user voice into value | Product Hunt
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Centralize and automatically tag your feedback, easily

Gathering and categorizing all the user feedback scattered across multiple platforms takes countless hours of workis biased, and is often done inaccurately.

Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.

Analyze and measure user feedback at scale in no time

Use filters, segments, and charts to discover what your customers are frustrated about or what you can leverage to make them happy.

Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.

Generate insightful reports to share with your team and decide what to build next

Manually created reports are generally outdated the moment they get shared.
Align your team around the right Product decisions based on data.

Drive growth, reduce your costs, and stay ahead of the competition thanks to always updated reports.

Centralize and automatically tag your feedback, easily

Gathering and categorizing all the user feedback scattered across multiple platforms takes countless hours of workis biased, and is often done inaccurately.

Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.

Analyze and measure user feedback at scale in no time

Use filters, segments, and charts to discover what your customers are frustrated about or what you can leverage to make them happy.

Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.

Generate insightful reports to share with your team and decide what to build next

Manually created reports are generally outdated the moment they get shared.
Align your team around the right Product decisions based on data.

Drive growth, reduce your costs, and stay ahead of the competition thanks to always updated reports.
Trusted by the next generation
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How to get started

Extracting value from the voice of your customers with Zefi is easy and takes only a few steps.
1
Tell us about your needs
We are here to help you grow your business by gaining a deeper understanding of your customers.

We'll ask you a few questions to assist us in developing a more effective taxonomy and fine-tuning our platform to meet your specific needs.
2
Connect your sources and define a taxonomy
Stop worrying about huge spreadsheet and integration flows and connect your sources in a few clicks. You have full control over how much data to import into Zefi and how often to sync it.

Additionally, you can tailor our AI to your needs by marking your most important topics.

Once the data is synced, Zefi will discover new topics and automatically tag all your existing and incoming user feedback.
3
Understand your customers and grow your business
You can now start analyzing your data and get a deep sense of what your users truly have to say.

Understand their frustrations and desires, detect trends and opportunities to grow your revenue, reduce your support cost, increase conversion and cut churn.

Partnering with Zefi has been a game-changer!
We can now effortlessly delve into the voice of the customer, enabling us to save countless hours in our feedback analysis, develop our product more accurately, and proactively anticipate churn.

Federico Benjamin Minini
Chief Experience Officer @Smartpricing
All your data in one place

Effortless onboarding in no time

Zefi integrates with all the tools used by your teams in seconds

Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Zendesk Sell
Freshdesk
Github
Google Chrome
Gmail
Front
Discord
Gong
Keap
Salesforce
Salesloft
Pipedrive
Twitter
Airtable
GSheet
Trello
Facebook
Linkedin
Reddit
Qualtrics
Typeform
Trustpilot
G2
Kustomer
Delighted
Survey Monkey
Snowflake
Amazon S3
Zoho CRM
Close CRM
Freshsales
Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Zendesk Sell
Freshdesk
Github
Google Chrome
Gmail
Front
Discord
Gong
Keap
Salesforce
Salesloft
Pipedrive
Twitter
Airtable
GSheet
Trello
Facebook
Linkedin
Reddit
Qualtrics
Typeform
Trustpilot
G2
Kustomer
Delighted
Survey Monkey
Snowflake
Amazon S3
Zoho CRM
Close CRM
Freshsales
Hubspot

Hubspot

Slack

Slack

Notion

Notion

Zendesk

Zendesk

Intercom

Intercom

Google Play Store

Google Play Store

Apple Store

Apple Store

Zendesk Sell

Zendesk Sell

Freshdesk

Freshdesk

Gmail

Gmail

Front

Front

Gong

Gong

Keap

Keap

Salesforce

Salesforce

Salesloft

Salesloft

Pipedrive

Pipedrive

Twitter

Twitter

GSheet

GSheet

Trello

Trello

Linkedin

Linkedin

Typeform

Typeform

Trustpilot

Trustpilot

Snowflake

Snowflake

Amazon S3

Amazon S3

Zoho CRM

Zoho CRM

Close CRM

Close CRM

Freshsales

Freshsales

Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Zendesk Sell
Freshdesk
Gmail
Front
Gong
Keap
Salesforce
Salesloft
Pipedrive
Twitter
GSheet
Trello
Linkedin
Typeform
Trustpilot
Snowflake
Amazon S3
Zoho CRM
Close CRM
Freshsales
Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Zendesk Sell
Freshdesk
Github
Google Chrome
Gmail
Front
Discord
Gong
Keap
Salesforce
Salesloft
Pipedrive
Twitter
Airtable
GSheet
Trello
Facebook
Linkedin
Reddit
Qualtrics
Typeform
Trustpilot
G2
Kustomer
Delighted
Survey Monkey
Snowflake
Amazon S3
Zoho CRM
Close CRM
Freshsales
Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Zendesk Sell
Freshdesk
Github
Google Chrome
Gmail
Front
Discord
Gong
Keap
Salesforce
Salesloft
Pipedrive
Twitter
Airtable
GSheet
Trello
Facebook
Linkedin
Reddit
Qualtrics
Typeform
Trustpilot
G2
Kustomer
Delighted
Survey Monkey
Snowflake
Amazon S3
Zoho CRM
Close CRM
Freshsales
Built for customer obsessed companies by folks from
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Zefi helps our discovery process everywhere.
We analyze huge amounts of data in minutes and close the feedback loop with our customers much faster. We're able to understand when something goes wrong and where. Figuring out what to build next now takes us hours instead of days.

Francesco Tai Bernardelli
Marketing Manager @Akiflow
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Thought and designed to have enterprise-level security

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Data Security - encrypted data at rest and in transit for all of our customers
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Cloud Security - no user data leaves our AWS virtual private cloud
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ISO 27001

Requirements for handling personal data as defined by the General Data Protection Regulation (GDPR) laws
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SOC2

SOC II Type II, area-specified privacy requirements, and custom SLAs
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SSO

User authentication with single sign-on
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Extract value from user feedback

Unify and categorize all feedback automatically.
Prioritize better and build what matters.

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