Create value from user conversations.

Unify and categorize all user feedback automatically.  
Actionable insights on customers, products, and service experiences.

Centralize and automatically tag your feedback, easily

Gathering and categorizing all the user feedback scattered across multiple platforms takes countless hours of workis biased, and is often done inaccurately.

Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.
Start free trial

Analyze and measure user feedback at scale in no time

Use filters, segments, and charts to discover what your customers are frustrated about or what you can leverage to make them happy.

Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.
Get Started

Generate insightful reports to share with your team and decide what to build next

Manually created reports are generally outdated the moment they get shared.
Align your team around the right Product decisions based on data.

Drive growth, reduce your costs, and stay ahead of the competition thanks to always updated reports.
Get Started

Centralize and automatically tag your feedback, easily

Gathering and categorizing all the user feedback scattered across multiple platforms takes countless hours of workis biased, and is often done inaccurately.

Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.
Request a free trial

Analyze and measure user feedback at scale in no time

Use filters, segments, and charts to discover what your customers are frustrated about or what you can leverage to make them happy.

Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.
Request a free trial

Generate insightful reports to share with your team and decide what to build next

Manually created reports are generally outdated the moment they get shared.
Align your team around the right Product decisions based on data.

Drive growth, reduce your costs, and stay ahead of the competition thanks to always updated reports.
Request a free trial
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How to get started

Extracting value from the voice of your customers with Zefi is easy and takes only a few steps.
1
Tell us about your needs
We are here to help you grow your business by gaining a deeper understanding of your customers.

We'll help you set up automatic flows, perform taxonomy discovery, create targeted segments, and fine-tune the platform to meet your specific needs.
2
Connect your sources and define a taxonomy
Stop worrying about huge spreadsheet and integration flows and connect your sources in a few clicks. You have full control over how much data to import into Zefi and how often to sync it.

Additionally, you can tailor our AI to your needs by marking your most important topics.

Once the data is synced, Zefi will discover new topics and automatically tag all your existing and incoming user feedback.
3
Understand your customers and grow your business
You can now start analyzing your data and get a deep sense of what your users truly have to say.

Understand their frustrations and desires, detect trends and opportunities to grow your revenue, reduce your support cost, increase conversion and cut churn.

Partnering with Zefi has been a game-changer!
We can now effortlessly delve into the voice of the customer, enabling us to save countless hours in our feedback analysis, develop our product more accurately, and proactively anticipate churn.

Federico Benjamin Minini
Chief Experience Officer @Smartpricing
All your data in one place

Effortless onboarding in no time

Zefi integrates with all the tools used by your teams in seconds

Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Intercom
Zendesk
Notion
Slack
Hubspot
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
Kustomer
G2
Trustpilot
Typeform
Qualtrics
Reddit
Linkedin
Facebook
Trello
GSheet
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Discord
Front
Gmail
Google Chrome
Github
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Intercom
Zendesk
Notion
Slack
Hubspot
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
Kustomer
G2
Trustpilot
Typeform
Qualtrics
Reddit
Linkedin
Facebook
Trello
GSheet
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Discord
Front
Gmail
Google Chrome
Github
Freshdesk

Freshdesk

Zendesk Sell

Zendesk Sell

Apple Store

Apple Store

Google Play Store

Google Play Store

Intercom

Intercom

Zendesk

Zendesk

Notion

Notion

Slack

Slack

Hubspot

Hubspot

Freshsales

Freshsales

Close CRM

Close CRM

Zoho CRM

Zoho CRM

Amazon S3

Amazon S3

Snowflake

Snowflake

Trustpilot

Trustpilot

Typeform

Typeform

Linkedin

Linkedin

Trello

Trello

GSheet

GSheet

Twitter

Twitter

Pipedrive

Pipedrive

Salesloft

Salesloft

Salesforce

Salesforce

Keap

Keap

Gong

Gong

Front

Front

Gmail

Gmail

Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Intercom
Zendesk
Notion
Slack
Hubspot
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Trustpilot
Typeform
Linkedin
Trello
GSheet
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Front
Gmail
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Intercom
Zendesk
Notion
Slack
Hubspot
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
Kustomer
G2
Trustpilot
Typeform
Qualtrics
Reddit
Linkedin
Facebook
Trello
GSheet
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Discord
Front
Gmail
Google Chrome
Github
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Intercom
Zendesk
Notion
Slack
Hubspot
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
Kustomer
G2
Trustpilot
Typeform
Qualtrics
Reddit
Linkedin
Facebook
Trello
GSheet
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Discord
Front
Gmail
Google Chrome
Github
Built for customer obsessed companies by folks from
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Security grade

Thought and designed to have enterprise-level security

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Data Security - encrypted data at rest and in transit for all of our customers
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Cloud Security - no user data leaves our AWS virtual private cloud
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ISO 27001

Requirements for handling personal data as defined by the General Data Protection Regulation (GDPR) laws
Ongoing
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SOC2

SOC II Type II, area-specified privacy requirements, and custom SLAs
Ongoing
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SSO

User authentication with single sign-on
Ongoing

Extract value from user feedback

Unify and categorize all feedback automatically.
Prioritize better and build what matters.

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